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What is your time worth?

Thursday, November 10, 2011

In a do-it-yourself economy, with a do-it-yourself product, it's maybe a little too easy to talk yourself into trying work through  software implementation challenges on your own. But before you go down that road, think about what economists call "opportunity cost" — what is all that time you're spending really costing you? And how much better off would you be, if you could just plug into an xTuple subject matter expert?

Who are these subject matter experts?

They can be people you meet on the forums providing helpful online support, an xTuple partner in your area who works with you onsite through your implementation challenges, xTuple customer support who troubleshoots your questions over the phone, or xTuple professional services who goes that extra mile to implement solutions unique to your business. What is most important about subject matter experts is they are here to HELP!

With the end of the year approaching, a significant number of xTuple users are planning to "go-live" with a new system — whether first-time xTuple users deploying the software, or long time users finally getting around to that upgrade so they can take advantage of all the new features. Plus, year end brings the close of the accounting books for many businesses. All of these circumstances can create additional stress to daily operations — now is not the time to hesitate to get the extra help you need. 

So, if you're feeling overwhelmed with xTuple projects and questions, don't hesitate to contact us, and we'll find a SME who can assist you through the end of the year and beyond.

Anne Cote

Account Manager
Greater Seattle Area. A results-oriented project leader with experience spanning Fortune 500 companies to startups. Adaptable collaborator brings expertise managing complex projects in enterprise system modules including accounting, inventory control, sales and purchasing. Exceptional interpersonal skills establish and maintain relationships and credibility quickly with vendors, consultants and cross-functional teams alike while remaining a calming force in stressful situations. Highly organized mentor builds rapport with co-workers and customers at all organizational levels. Specialties: Budget Management, Cross-team Communication, Business Analysis, Documentation, Agile, SDLC and Waterfall Project Methodologies, Lean Software Development, On-time Project Execution, Technical Implementation, Vendor Management, Contract Negotiation. She holds a B.A. from Western Washington University in Sociology and Psychology and is certified in Database Management from Georgia Institute of Technology. Anne is also a certified Project Management Professional (PMP) who has spent many years managing technology projects for a wide range of companies from Philips to Microsoft.