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Professional Services

Why get help with your ERP implementation?

ERP implementations are a challenge no matter the complexity of your business

  • You don't want to underestimate manpower needs and set unrealistic Go-Live expectations
  • You need a team leader experienced in manufacturing operations, financial oversight and information technology, quality management, inventory and production planning
  • You want to reduce your implementation timeline and improve the quality of your implementation experience
  • You require a relationship with an expert familiar with your business who can provide ongoing assistance, if needed
  • You depend on project managers with deep ERP expertise — and an appreciation for the time consumed by your day-to-day job

 

Mike Atherton, Product Evangelist

Treat product deployment with respect and assign personnel in appropriate numbers. Implementations often run into trouble because the go-live date-setting decision is made before the project starts with little detailed knowledge about the application and how it can be configured and deployed.

 

Professional Services includes

  • Site survey and discovery
  • Implementation planning
  • Upgrades and migrations
  • Business process review
  • Customizations
  • Integrations of third-party applications
  • Data conversion
  • Custom reporting
  • Training and user documentation
  • Audits, including existing ERP systems
  • PostgreSQL database consulting, including installation, configuration, support and upgrades

 

Project Management and Implementation Methodology

Professional Services Team includes xTuple staff and the global Partner community. Primary directive — Ensure experts are available to assist in the execution of your new system using proven implementation methodologies and to optimize the benefits of your new enterprise application.

The World's Most Advanced Open Source Database

Your database guards mission-critical business information, requiring quality and security for every transaction. xTupleís choice — PostgreSQL — exceeds that of many commercial vendors. We can help.

  • I/T Manager, EMSEAL Joint Systems, LTD
    We needed a more reliable, powerful and flexible ERP system that would allow us to take full advantage of what modern technology can provide. The quality of support that xTuple provides is superb! “Go-live” was achieved within 90 days thanks to both the user-level and developer-level support.

  • IT Manager, Cedarlane Natural Foods
    We looked at ERP solutions from six different vendors, from every angle. xTuple was the only one that didn't require thousands of dollars for implementation upfront.

  • President, Kemp Electric Supply
    We needed a more reliable, powerful and flexible ERP system that would allow us to take full advantage of what modern technology can provide. The quality of support that xTuple provides is superb! “Go-live” was achieved within 90 days thanks to both the user-level and developer-level support.

Subject Matter Expert Survey

Successful implementations don't just happen — it's all about people. Too many organizations think they just need to find an ERP system with a good fit, and their job is done. Unfortunately, many stumble at the start and sometimes never finish. Help other xTuple users in our global open source community by sharing your expertise.