xTuple Web Portal

If you're running your business with xTuple ERP and CRM, now there's an easy way to work more seamlessly with your customers, suppliers, and anyone else with whom you do business.

Introducing the xTuple Web Portal - a simple, yet powerful tool to build deeper, more lasting business relationships.

Now your customers, suppliers, and partners can interact with you directly on your website.  They start the conversation there, and an Incident is created in your internal xTuple CRM module.  From there, you can categorize it, prioritize it, assign it to a staff member or team, create Opportunities, ToDo's or even full Projects from that initial Incident.

As your team works on the issue, the public website is updated with status reports and notes.  The originating customer can even get an email whenever the status is updated.  You (or they) can attach files for illustration purposes, and those files are securely stored in your xTuple database.

The xTuple Web Portal is a great solution for:

  • Customer Service
  • Internal Helpdesk
  • Partner or Supplier relationships
  • Engaging end-users of your product in new ways

The xTuple Web Portal works with any Edition of xTuple ERP.  It is built with the open source Drupal content management system, and you implement and host it yourself, or one of our xTuple Partners can host it for you.  It doesn't matter whether your xTuple database is onsite at your location or hosted elsewhere, as long as there is a secure internet connection available.

The xTuple Web Portal retails for $5,000, and includes three hours of implementation support.  The software is comprised of three new Drupal modules, and two xTuple xTension Packages.  Annual maintenance is priced the same as other xTuple perpetual license maintenance (currently 18%).  Please contact xTuple sales for more information.

Interested in implementation help, and/or having the website hosted?  xTuple partners can help; please contact partners@xtuple.com for more information. 

Here is a video illustrating the interaction between the customers using the xTuple Web Portal and internal users using the CRM module to manage the helpdesk: