If your company has an xTuple Support Contract, you can reach the xTuple Support Team either by telephone (757-461-3022, option #2) or by opening a support ticket on the xTuple community site. Each xTuple Support Contract specifies two "named support contacts" — the people at your company who are eligible to contact the xTuple support team for help. If you are not a named support contact and need help, ask your question(s) of the named support contacts at your company. They will either know the answers to your questions — or they can contact the xTuple Support Team to help get you the assistance you need. Note: Web-only support is included for xTuple Cloud customers and also customers who have purchased Commercial PostBooks®. Web-only support allows for one named support contact per company.