xTuple Network — Business Continuity and Upgrade Services

XTN (xTuple Network) Services:
Upgrades and Business Continuity — Off-site Backup and Disaster Recovery Service

What would you — and your business — do if disaster strikes? Are you taking advantage of new features and functionality?

When you entrust your essential business information to one database, you need to know your data is protected. Take advantage of off-site cloud storage to prevent catastrophic business interruptions. Ensure chores connected with maintaining your xTuple database — from managed installation of software upgrades to advanced database tuning resulting from user-created data problems — are handled precisely. Guarantee tweaks to custom reports and scripts associated with moving from version to another are maintained. xTuple can help!

Remote Backup

  • Every day, xTuple electronically transfers a backup of your database to a secure off-site server for safe storage
  • Request a copy of these backups at any time

Disaster Recovery

  • Within 24 hours of a disaster, if needed, xTuple will restore your latest backup to a cloud server
  • xTuple provides up to 30 days of free access to your database, from wherever you are

Upgrade Services

  • Upgrading your xTuple installation affects your entire business, get help and stay on a regular schedule
  • Use our time-tested pilot testing methodology to ensure you're safely taking advantage of new features and functionality


Pricing of XTN Services for Upgrades and Business Continuity

XTN Business Continuity

  • Annual — $2,500
  • Monthly — $250
  • Includes 7-night/week backup, disaster recovery+
  • Troubleshooting — not applicable
  • Included at no extra charge for Cloud customers
  • Does not include upgrade services
  • Buy Now

XTN Basic Upgrades

  • Annual — $5,000
  • Monthly — $500
  • Includes Business Continuity backup and disaster recovery+
  • Upgrades applied via pilot-testing
  • Troubleshooting — up to 5 hours per year
  • Buy Now

XTN Premium Upgrades

  • Annual — $7,500
  • Monthly — $750
  • Includes Business Continuity backup and disaster recovery+
  • Upgrades applied via pilot-testing
  • Database tuning and optimization
  • Troubleshooting — up to 10 hours per year
  • Buy Now

+ Disaster Recovery — restore your database in the cloud within 24 hours, for up to 30 days free


Pricing of Data Access, Mobile App and Private Cloud Server

Cloud Access Backup Services

  • Ad Hoc Backup or Close Account — $30
  • Restore Database — $100

Mobile App

  • Perpetual license — $6,000
  • Includes moving an existing database

Private Cloud Server

  • Startups and Small Business (up to 20 users) — $4,000
  • Small to Mid-Sized Business (up to 50 users) — $7,000
  • Enterprise/Large Business (100-plus users) — $12,000


Need a Dedicated Server Appliance?

Our dev / ops staff can pre-configure your own "Private Cloud" — certified hardware pre-installed with xTuple software for your convenience. Supports both Desktop and Mobile clients, as well as eCommerce — the xTupleCommerce Web Portal.

How to Buy from xTuple

Visit xTuple's MarketPlace
Find apps and extensions, documentation and forms (PDF), reports and definitions (XML), service and support, training events, and more.
How to Sell xTuple ERP Add-ons
Developed custom report, screen or script extension package, or app to interface with xTuple ERP? Want your product exposed to more xTuple users?

Have questions and need to contact us?

Need a quote for commercial xTuple Editions, licensing or support? Call: +1-757-461-3022 (ext. 124) during business hours: Monday-Friday, 8:00 a.m. to 6:00 p.m., Eastern Time (GMT-05:00-US & Canada) or see below for additional resources.